Orders won’t have any shipping charges.
All returns are subject to management approval.
Returns will be accept exchange for a credit in next order.
Returns will be only accepting if the said has defects is broken at the time arrival or was a erroneously sent to the customer. Returns must be made within two (2) business days of the arrival or the order. Prior to returning merchandise you must obtain an authorization by e-mail us at email@example.com, do not return merchandise without this authorization number.
Collect all merchandise you wish to return and make sure that:
- All items were purchased from Carytani
- All the items are in the original packaging and unused
Return products should be shipped only with the post office; the shipping address will be given to you with the authorization number. All returns must have an authorization number clearly marked on the shipping label.
At Carytani all the personal information submitted by our clients regarding name, address, phone number, e-mail, credit cards number or other is treated as strictly confidential and will not be shared with any third parties under any circumstances. Our customer’s information is password protected and only accessible by the personal from the appropriate department for the processing of order of any other.